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NAVI

Thank you for reaching out to the HR Service Desk. We are here to help you with any technical/system issues or questions.

For any non-technical request, please contact NAVI, your trusted guide, day, or night! Here’s how:

· Log in to MyRCLHome
· Click on the chat icon at the bottom right corner of the screen.
· Select the category that best describes your concern.

NAVI is available 24/7 to provide you with the information you need, connect you to a live agent, or help you create a case.

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JDEdwards Application Downtime

Dear Colleagues,

Please be advised that JDEdwards is currently inaccessible.

We will keep you posted once available until further notice.
We apologize for the inconvenience. Thank you for your patience as we strive to improve your online experience.

HR Service Desk

Welcome to the RCL HR Service Desk. Get technical assistance by choosing one of the options below.

Service Request

  • General Request, Technical Assistance Needed

Required fields are marked with an asterisk

For all Shipboard requests, please follow the format: <CM ID>, <CM NAME>, <APPLICATION ISSUE TITLE i.e. Quintiq- Pending SOAP error>, <DETAILED ISSUE DESCRIPTION i.e. please provide full explanation and detailed summary of issue being encountered> For Shipboard Bulk requests, please follow the same format above and add [BULK]


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