{"xsrfToken":"BX5C-6SKO-OR97-TP0Q_291f3f27a2e75b5efb913c79645b19e6e76e532e_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d17a5103-427e-4b76-b6c6-2a39caad7024/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYjRhNGVjYy1hNjI0LTQzMWMtOWZlYS04ZGYzZTNkNDA2NTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQxN2E1MTAzLTQyN2UtNGI3Ni1iNmM2LTJhMzljYWFkNzAyNCI6WyJyZWFkIl19LCJleHAiOjE2MDA3ODQ2ODIsIm5iZiI6MTYwMDc4NDAyMn0.iIrF1dA5Ig3_AXoRFaWpBbSN6bwvRcpW7P4G-8SnGi4&client=3b4a4ecc-a624-431c-9fea-8df3e3d40651&mode=fit","logoId":"d17a5103-427e-4b76-b6c6-2a39caad7024","isLogoAvailable":true,"helpCenterTitle":"Welcome to the RCL HR Service Desk","sharedPortalName":"RCL","userInitialAnnouncementMessageWiki":"<p><b><font color=\"red\"><br> We are unable to advise on Non-System issues, if you have questions regarding COVID-19 affecting your assignment, please use the chat on the home screen of MyRCL Home<br> <br> Crew Assist Call: 1-877-414-CREW (2739)<br> <br> You can contact your Scheduler by following these steps:<br> 1. Log on to www.RCLCrewTravel.com<br> 2. At the right-side corner, click the Email (envelope) icon to access the Contact us pop-up box<br> 3. In the drop-down menu, select “Scheduler”<br> 4. Indicate the purpose of your email in the Subject field and compose your message</font></b></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the RCL HR Service Desk","sharedPortalName":"RCL","announcementMessage":"*{color:red}\nWe are unable to advise on Non-System issues, if you have questions regarding COVID-19 affecting your assignment, please use the chat on the home screen of MyRCL Home\n\nCrew Assist Call: 1-877-414-CREW (2739)\n\nYou can contact your Scheduler by following these steps:\n1. Log on to www.RCLCrewTravel.com\n2. At the right-side corner, click the Email (envelope) icon to access the Contact us pop-up box\n3. In the drop-down menu, select “Scheduler”\n4. Indicate the purpose of your email in the Subject field and compose your message\n{color}*","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#043767","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/474e4cc5-6d4b-4065-b633-3990d47b80ef/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYjRhNGVjYy1hNjI0LTQzMWMtOWZlYS04ZGYzZTNkNDA2NTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ3NGU0Y2M1LTZkNGItNDA2NS1iNjMzLTM5OTBkNDdiODBlZiI6WyJyZWFkIl19LCJleHAiOjE2MDA3ODQ2ODIsIm5iZiI6MTYwMDc4NDAyMn0.cIXQkyahh24FC9OvN4ZIuHjeuQziIFP4gUSv2nQ5ECw&client=3b4a4ecc-a624-431c-9fea-8df3e3d40651&height=300&mode=fit","bannerMediaApiFileId":"474e4cc5-6d4b-4065-b633-3990d47b80ef","useDefaultBanner":false,"isBannerAvailable":true},"portals":[{"id":"3","key":"tsd","name":"HR Service Desk","description":"<p>Welcome to the RCL HR Service Desk. Get technical assistance by choosing one of the options below.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3"}],"sharedPortal":{"name":"RCL","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://royalcaribbeancruiselines.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=royalcaribbeancruiselines","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BX5C-6SKO-OR97-TP0Q_291f3f27a2e75b5efb913c79645b19e6e76e532e_lout","baseUrl":"https://royalcaribbeancruiselines.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"20971520","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3b4a4ecc-a624-431c-9fea-8df3e3d40651","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}